Frequently Asked Questions
Can I make an appointment to have my passport application processed?
No. We do not take appointments at this time. Passport services are on a walk-in, first-come, first-served basis.
How long will it take when I get in to see the agent?
In general, if you have all your paperwork in order and you have a simple application, the process will only take about 10 minutes per application. Please refer to the correct section of the website to see what paperwork you need to bring.
Can I use a credit or debit card, Apple Pay or the like?
No. The U.S. Dept. of State will accept checks or money orders only. You should bring separate checks for each application and one for the execution fee. The Waldwick Library wll accept checks, money orders and cash for photos and the execution fee.
Do I have to pay an execution fee no matter where I have my application processed?
Yes, the execution fee for all DS11 forms is currently $35 for everyone and is set by the U.S. Dept. of State.
Does the passport agent work for the Waldwick Library or the government?
The passport acceptance agents work for the Waldwick Library. They are certified as Acceptance Agents by the United States Department of State, Bureau of Consular Affairs and participate in yearly training to maintain certification. In addition to annual training our agents regulary receive stellar grades at yearly auditing of our facility.
When will I find the shortest wait time to apply for a passport?
There is really no predicting the right time to come for the least amount of waiting time. In general Saturdays are our busiest days. We recommend coming during our weekday, nighttime hours. The late summer into fall is also usually a less busy time of year.
If my child already has a passport, do I have to bring their birth certificate?
Yes! The application will not be processed without the birth certificate attached. The birth certificate is to prove your parental link to the child which cannot be proven by submitting only their old passport.